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Services

We offer the below services which comprise a mixture of the features listed to the right which are tailored to meet the individual needs of your business.

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  • Consultancy.

  • Technology Leadership-as-a-Service.

  • Due-diligence.

  • Advisory.

  • Delivery & oversite.

  • Building & shaping teams.

  • Coaching & mentoring.

Technology strategy

  • Review of any technology strategy and its alignment to the business plan.

  • Strategy creation using frameworks from previously successfully delivered strategies and customising them to fit your specific requirement to maximise ROI.

2

Architecture & Design

  • Assessment of how well existing designs fit with the strategy and delivery plans.

  • Production or enhancement of new architectures based on best practice and templates from proven past experience.

3

Product design & Management

  • Ensure that the product design is fully thought through and aligned with the business and technology strategies.

  • Implementation or enhancement of focused product designs to deliver efficient ROI.

4

Software & Applications

  • Code quality and design reviews to ensure the software meets both immediate and strategic requirements.

    • ​Languages, services, open-source, standards, build vs buy, SaaS, code / peer reviews, design, tooling, defect management, etc.

  • Introductions to and oversite of trusted partners should development need to be improved and/or accelerated.

5

Infrastructure & Cloud

  • Configuration quality and design reviews to ensure the infrastructure meets both immediate and strategic requirements.

    • ​Hosting, cloud services, scale, resilience, hardware, comms, inventory, database, printers, emails, office tools, suppliers, partners, power, cooling, environment, telephony etc.

  • Introductions to and oversite of trusted partners should development need to be improved and/or accelerated.

6

Licencing, Contracts & Procurement

  • Validation of existing licencing, contracts, agreements etc to make sure they are fit for purpose and without significant cost exposure.

  • Partnering with procurement associates to negotiate deals with current or new partners.

7

Project & Delivery management

  • Review of current project and delivery management structures and methods.

  • Definition and implementation of tailored Agile or Waterfall project methods to match the needs of your business and your clients.

8

Service management

  • Assessment of current practices vs industry standard models.

    • ITIL, support, on-call, incident management, tools, capacity planning, monitoring, SLA’s, KPI’s, release management, maintenance schedules, patch management, change processes, backups, RTO/RPO, DR/BCP etc..​

  • Implementation or enhancement of existing practices to meet the current and future requirements of the business.

9

Cyber security & Resillience

  • Checks against industry standards and practices to ensure sufficient measures are being taken to protect against both external and internal threats.

    • Cyber essentials plus, OWASP, SoC, IDS/IPS, DLP, IS27001, MDM etc.

  • Embedding required standards in to the existing team / process and / or introducing virtual / flexible CISO (Chief Information Security Officer) models.​

10

Organisational structure & Partners

  • Ensuring the current structure has the right roles, people and partners to deliver the strategy and plan.

    • ​Aligning structure to strategy, succession planning, collaborative working, separation of duties, technology reporting lines etc.

  • Developing existing and building new teams using existing networks for people and partners.

11

People & Partner capabilities

  • Capability assessments to make sure that current people and partners have the right mix of skills, experience and culture to deliver on the current and future requirements of the business.

  • Training, coaching, advising and recruitment support.

12

Governance & Change control

  • Documentation levels, risk assessment, risk/issue management process, methodologies, DevSecOps, review cycles, approval process, KRI’s, KPI's, archiving, GDPR, compliance etc.

13

Innovation & R&D

  • Process for continuous and fit for purpose improvements to drive business growth / efficiency and to avoid the build up of technical debt.

14

Testing & Monitoring

  • Capability, test coverage, automation, monitoring, alerting, security scanning etc.

15

Digital

  • Design and development of web sites, apps etc.

  • Review of practices for responsive design, UI/UX etc.

  • Automation & robotics.

  • CRM.

  • CMS

  • Self-service.

  • etc.

16

Data

  • Data quality, structure, governance and best practice.

  • Reporting, MI, BI, AI, ML etc.

  • Tools.

  • Data science capabilities.

17

Financial management

  • Current and future technology costs.

  • Opportunity analysis.

  • Implementation of best in class budget structures using tried and tested methods.

  • Cost efficiency improvements.

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